Privacy Policy

Privacy Policy

This Privacy Policy (“Policy”) describes how The Lost Manual (“Website”, “we”, “us”, “our”) collects, uses, and discloses information (“Personal Data”) from users (“you”, “your”) of our website located at thelostmanual.org (“Website”).

Information We Collect:

Personal Data:

  • Contact information such as name, email address, and IP address.
  • Information about your use of the Website, such as browsing history and download activity.

Non-Personal Data:

  • General demographic information such as age, gender, and location.
  • Device information such as operating system and browser type.

How We Use Your Information:

  • To provide and operate the Website: We use your Personal Data to provide and operate the Website, including to personalize your experience, provide customer support, and send you important information about the Website.
  • To analyze Website usage: We use your Non-Personal Data to analyze how users use the Website so we can improve it.
  • To comply with legal obligations: We may disclose your Personal Data if required by law, such as in response to a court order or subpoena.

Data Sharing and Disclosure:

We do not share your Personal Data with third-party companies for their own marketing purposes. However, we may share your Personal Data with third-party service providers who help us operate the Website, such as web-hosting providers and email service providers. These service providers are obligated to keep your Personal Data confidential and may not use it for any other purpose than providing services to us.

Data Retention:

We will retain your Personal Data for as long as necessary to fulfil the purposes outlined in this Policy unless a longer retention period is required or permitted by law.

Your Choices and Rights:

You have the following rights regarding your Personal Data:

  • Access: You have the right to access your Personal Data that we hold.
  • Rectification: You have the right to correct any inaccurate Personal Data we hold.
  • Erasure: You have the right to request that we erase your Personal Data.
  • Restriction of processing: You have the right to request that we restrict the processing of your Personal Data.
  • Objection: You have the right to object to our processing of your Personal Data.
  • Portability: You have the right to request that we transfer your Personal Data to another organization.

To exercise any of these rights, please contact us at [email protected].

Cookies and Tracking Technologies:

We use cookies and other tracking technologies to collect and store Non-Personal Data about your use of the Website. This information helps us understand how users use the Website and improve our services. You can control the use of cookies and tracking technologies by adjusting your browser settings.

Click HERE to read our Cookie Policy.

Security:

We take reasonable measures to protect your Personal Data from unauthorized access, disclosure, alteration, or destruction. However, no website is completely secure, and we cannot guarantee the security of your Personal Data.

Children’s Privacy:

Our Website is not intended for children under the age of 13. We do not knowingly collect Personal Data from children under 13. If you are a parent or guardian and you learn that your child has provided us with Personal Data, please contact us and we will delete it.

Changes to this Policy:

We may update this Policy from time to time. We will notify you of any changes by posting the new Policy on the Website.

Contact Us:

If you have any questions about this Policy, please visit our “contact” page.

GDPR and CCPA Compliance:

This Policy has been carefully drafted to comply with the General Data Protection Regulation (GDPR) and the California Consumer Privacy Act (CCPA). We encourage you to review the full text of these laws to understand your rights and our obligations.

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